Toyota, Honda, Lexus, Subaru & American Auto Repair Independent Specialist. Trusted Auto Repair Service Since 1977

The Auto Clinic Mission Statement

Trusted Repair Service and Estimates. Complete Auto Care. ASE Certified Technicians.

Our Mission is to provide honest automotive repair, quality workmanship and exceptional service. This will allow long-term growth and profitability while providing future opportunities for our employees.

This Mission is only possible by attaining the following goals that we established for our business, our employees and our customers.

Business Goals

Offer honest and reliable automotive service and repair and to develop an unmatched reputation with our customers and within the community in terms of service and quality.

Employee Goals

Provide a safe, fun and productive atmosphere where employees are treated fairly and honestly so that The Auto Clinic can offer productive employees long term employment, job security, and an opportunity to maximize their earning potential.
Provide our employees with the most modern, up to date shop equipment so that they can repair cars to the best of their ability; to offer education and training opportunities so that employees can remain knowledgeable about the latest technologies and can pursue personal goals.

Commitment to our Customers

The Auto Clinic commits to offer honest repair advice about the condition of their vehicles, offer repair options based on need, and ensure that customer vehicles are repaired properly and professionally the first time, with original equipment parts.
Treat our customers and their cars with the highest regard and to offer superior customer relations, keep open lines of communication with our customers to ensure that their cars are diagnosed and repaired correctly and efficiently, and to address any and all customer concerns.
Offer a clean and comfortable environment to our customers, to exceed our customers’ expectations in every way, and to guarantee all repairs.

Full service auto repair and maintenance for Northern Nevada